Refund Policy
Cancellation and Refund
We aim to support our customers and have a flexible cancellation policy as follows:
Cancellations: Requests for cancellations are accepted within 7 days of placing the order. However, if shipping has started, cancellation may not be possible.
Perishable Items: Cancellations are not accepted for perishable goods (e.g., flowers, food). Refunds or replacements may be provided if there is a quality issue.
Damaged/Defective Products: If you receive a damaged or defective product, report it to Customer Service within 7 days. Our team will review and address your concern.
Dissatisfaction: If the product does not match your expectations, please contact Customer Service within 7 days of receipt for review.
Manufacturer Warranty: For items with manufacturer warranties, please contact the manufacturer directly.
Refunds: Approved refunds will be processed within 6-8 days.
Cancellations: Requests for cancellations are accepted within 7 days of placing the order. However, if shipping has started, cancellation may not be possible.
Perishable Items: Cancellations are not accepted for perishable goods (e.g., flowers, food). Refunds or replacements may be provided if there is a quality issue.
Damaged/Defective Products: If you receive a damaged or defective product, report it to Customer Service within 7 days. Our team will review and address your concern.
Dissatisfaction: If the product does not match your expectations, please contact Customer Service within 7 days of receipt for review.
Manufacturer Warranty: For items with manufacturer warranties, please contact the manufacturer directly.
Refunds: Approved refunds will be processed within 6-8 days.